Returns & Refunds
DRAFT FOR OWNER REVIEW — this policy is not finalized. Confirm the actual terms with our team.
Proposed policy for business approval: contact Active Arabia within seven days of delivery to request a return. Keep your receipt and original packaging. We will confirm eligibility, the return address, any collection charges and the next steps before you send an item. If an item arrives damaged, defective or different from your confirmed order, contact us promptly with your reference and photographs so we can review the issue. Return exceptions, refund timing, shipping deductions and refund method remain to be confirmed. This draft does not exclude any applicable consumer rights. Contact +971 55 625 6021 or activearabia1@gmail.com.